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Monthly Archives: May 2014

Distance and Doorstep Selling Update

On 13th June 2014 new EU business to consumer selling regulations come into force covering distance and doorstep selling. The changes will require amendments to terms and conditions allowing for a new cooling off period, provision of a model cancellation form, and tighter delivery periods: Businesses must ensure consumers have access to transaction information in a “durable medium”: New rules will apply to 0845 and 0870 telephone lines in respect of customer service help-lines. For e-commerce sites, customers will now have to acknowledge that placing an order incurs an obligation to pay, and optional extra boxes that incur costs must be not be pre-checked. Please click on Changes to Distance and Doorstep Selling Regulations for more info. Many businesses will have to revise their business processes, especially web based operations which will need to instruct their web developers to apply the requisite amendments. How easy and costly will this be to implement?

Please click on Changes to Distance and Doorstep Selling Regulations for more info.

Classic job post faux pas

Everyone knows how difficult it can be to apply for work these days. Just ask all the people currently on the hunt for their perfect jobs. However, what’s often skipped over is just how tricky it can be for firms to post vacancies successfully. There is a real art form to generating appropriate and effective job ads, and there are also a variety of legal pitfalls to avoid.

Thinking about this inspired us to draw attention to some examples of when things go wrong, and to offer some advice covering what to avoid when creating job posts.

Don’t take your cue from these firms!

There are some bad job ads out there. Highlighting this fact, the Daily Edge compiled a list of some classic recruitment faux pas. Among the epic fails were: “Apply today, pizza cook. Qualifications: Not be a crybag,” and “Now hiring: Fried Turkeys”. Other blunders included “Now hiring: 1 pretty & 2 ugly dancers”, “Help Wanted. Must dominate the English language” and “Now hiring: Must have clue”.

We’re not quite sure what was going through the heads of the individuals who came up with these ads. To help ensure you don’t end up red-faced thanks to your recruitment efforts, take a look at these top tips.

 

The 90s have been and gone

It’s always tempting to take shortcuts when you’re busy at work, and so you might consider cutting and pasting job ads that were created by your firm in years gone by. If you do this, make sure you update the information and make it relevant to now. You don’t want to come across like a bona fide troglodyte!

For example, perhaps remove the section where it says “Fax, post or email CV to…”.

 

The law is the law

The last thing you want when trying to hire new staff is to end up in an altercation with the law. This means you have to stay on the right side of anti-discrimination legislation. Phrases to avoid include “young and dynamic” (the dynamic bit’s fine, just not the young), “able-bodied” or anything that implies a gender bias, such as “salesman”. Also, take care not to accidentally discriminate on the basis of religion, race or sexuality.

 

Unnecessary jargon’s a no no

Stay away from unnecessary jargon too. Phrases like “blue sky thinking” and “laser focussed” have been overused and they can really put potential candidates off. Studies suggest that six in ten job seekers consider jargon annoying. Stick to the facts and you should be OK.

 

Double and triple check your spelling, and then get someone else to!

After you’ve written job specs and ads, it’s vital that you double and triple check them for typos and spelling mistakes. It also pays off to get someone else to have a look. When you’ve been staring at a document for a long time, it can be impossible to see your mistakes. Remember, you’re representing your organisation, so it’s really important that your text is professional and accurate.

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