An investigation by Which? has called for sites to produce simplified versions of their legal agreements, after finding that some websites’ terms and conditions are longer than a Shakespeare play.
Whilst Hamlet goes on for some 30,066 words, this is dwarfed by the Ts & Cs of PayPal which expect the user to read some 36,275 words. Commenting, Marzena Lipman, digital policy manager at Consumer Focus, said “It is clearly nonsensical to expect consumers to digest, absorb and understand such lengthy terms and conditions.”
If your business is looking to simplify or update its Terms and Conditions, take a look at these professionally written template Ts & Cs.